September 2019
hos·pi·tal·i·ty
/ˌhäspəˈtalədē/
noun
1. the friendly and generous reception and entertainment of guests, visitors, or strangers
This word is my benchmark.
What we strive to do at Copine everyday is provide delicious food in a personable and professional environment. We try to make Copine a place to forget about the very real struggles in this world for a few hours.
The restaurant business has exploded in a way that has not allowed hospitality to grow at the same pace. Ultimately, folks can dine at home. What brings them out is the feeling of being cared for and the very real sensation of comfort. I am very grateful to have had mentors that have helped to shape my ideas about what going out to dine should be. People like Kate Edwards, Christophe Chatron-Michaud, Michel Darmon and Laura Cunningham have all had a tremendous impact on me and my ideas about what hospitality can be. These are the things that I focus on with my team.
We have all of our systems and structures in place based on years of professional experience. Ultimately, though, there is no success without a strong team. This is the building block for any restaurant. Shaun and I cannot do what we do without the group of likeminded individuals who understand our vision: consistent, technique-driven cuisine served with knowledge in a hospitality driven environment. Nothing stuffy. We are fortunate enough to have folks that have been working with us for upwards of 6 years, who exemplify generosity and real care for each other and for our guests. Our team is everything. We treat them the way we expect to be treated and how we would like our guests treated.
Locally, there are unlimited choices in the food landscape. Fine dining has its own rules. To know that our team have our backs means everything and pushes Copine to a level we are very proud of. People have asked me on multiple occasions about internal operations and day to day goings on. Here I will do my best to share some thoughts on hospitality, our restaurant and why we do what we do.
I look forward to sharing our journey…
See you soon!
Jill